Erro ao abrir arquivos salvos na nuvem.

[Hygash]

Olá, sempre que tento abrir um dos arquivos que salvem na nuvem, aparece essa mensagem, nenhum dos arquivos funciona. Isso ocorreu depois de uma das atualizações, e, mesmo voltando as versões anteriores, nada mudou. Alguém já teve esse erro? 

[mglush]

auto_awesome

Showing translation for Nao foi possivel abrir porque o arquivo nao e compativel com esta versao do photoshop

Translate instead Nao foi possivel abrit porque o arquivo nao e comaivel com esta versao do photoshop

volume_up

83 / 5000

Unable to open because the file is not compatible with this version of photoshop

Hi! I found some information on Cloud files that might be helpful:

How do I open a PSDC file?

You can open a PSDC file with Adobe Photoshop (multiplatform). To open a PSDC file with Photoshop that has been saved in your Adobe Cloud account, select "Cloud documents" on the left side of the Home screen of Photoshop. Then, select the PSDC file to open and edit the document in Photoshop.

The PSDC file format supports incremental backup and restore. To view the version history of your Adobe cloud documents, sign in to Adobe Assets Web with your Adobe account, then select Files → Cloud documents, choose a PSDC file, and click Timeline to view all the saved versions of the document.

Here is the link: https://fileinfo.com/extension/psdc

Let us know if that helps?

Michelle