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Erro Photoshop macOS BigSUr

New Here ,
Feb 13, 2023 Feb 13, 2023

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Captura de Tela 2023-02-13 às 13.34.39.png

  Alguém pode me ajudar, o Photoshop da Force close, e aparece esse erro

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Adobe
Community Expert ,
Feb 13, 2023 Feb 13, 2023

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Hi @Castellucci00, can you update your macOS Big Sur to the latest version? I see you are running 11.7.1 (20G918) and the newest update is 11.7.3 (20G1116). Otherwise, are you able to continue working with Photoshop normally after the crash?

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Adobe Employee ,
Feb 13, 2023 Feb 13, 2023

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Sorry to hear this @Castellucci00 

 

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

 

Thank you,

Cory

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New Here ,
Feb 13, 2023 Feb 13, 2023

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Rapaz, não acho que seja isso... porque sempre funcionou normal, agora esta dando um erro quando tenta Salvar o arquivo

Captura de Tela 2023-02-10 às 17.04.55.png

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Community Expert ,
Feb 13, 2023 Feb 13, 2023

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hi @Castellucci00 what @CoryShubert means is for you to hit the Submit button on that report. It contains pages of information so a screenshot doesn't give the whole picture.

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Community Expert ,
Feb 13, 2023 Feb 13, 2023

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@Castellucci00 We have to try some process of elimination to help you. Is Photoshop crashing on any file you try to edit? Did it just stop working for you completely after this crash? Did you update to the latest Big Sur version? Adobe will try to diagnose from your crash report, but you must submit the report with your email address.

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