Error 2 Photoshop not defined

New Here ,
Jul 13, 2022 Jul 13, 2022

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I receiev an Error 2-Photoshop nor Defined Error when I attempt to save a file. Tried uninstalling and reinstalling Crerative Cloud Desktop Apptwice and have done same with photoshop app. Probem still persists and I am unable to save my work.

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Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

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Hi @PLPASL sorry to hear this. Could you share the workflow you were doing, steps you were doing before this error showed?  Curious, you say you are unable to save your work but you were able to uninstall and reinstall Ps?  Want to make sure we uderstand how this all started.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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