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Error al abrir un archivo "No se ha podido cumplir porque ha habido un error de programa."

Community Beginner ,
Apr 09, 2025 Apr 09, 2025

Hola, estoy teniendo un problema al abrir un archivo en Photoshop, me aparece  "No se ha podido cumplir porque ha habido un error de programa." pero todo lo demás lo puedo abrir con normalidad solo es un archivo en especifico y no quisiera perderlo, desinstale y volvi a instalar el programa pero continua todo igual

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Adobe
Adobe Employee ,
Apr 09, 2025 Apr 09, 2025

Hey @sl-_gerardo__4960

Can you share what version of Photoshop you're currently using? You can find this by going to Help > System Info. Copy and paste it into a text file and share it here in your next response. Also, are you able to open the file in another version of Photoshop?


^CM

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Community Beginner ,
Apr 09, 2025 Apr 09, 2025
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Si claro, muchas gracias, no he intentado en otra versión, como podría ver esa opción

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