Error app Photoshop v 27.0

[maria_puga]

Desde que actualicé a la v 27.0 Adobe Photoshop 2026 o no abre, o cuando abre bloquea el ordenador completamente. Si se llega a abrir no funcionan muchas de las funcionalidades o herramientas. 

Desinstalado y vuelta a PS 2025. No da opción ni para reportar el error. 

[Sameer K]

Hey, @MARÍA_puga. Welcome to the Photoshop Community. I've moved your post to the Discussions. I'll need more info to help you figure this out.

Did Photoshop close normally the last time it worked? 

If you're on Windows, check if the issue matches what is being investigated here: https://adobe.ly/47ABb6H

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

• Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
• You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
• Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2026 > Rename > Adobe Photoshop 2026. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
• Restart the computer.

These changes will provide a fresh start to Photoshop, much like a new installation.

Let me know how it goes.

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)