Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
0

Error code: 14002

New Here ,
Feb 22, 2024 Feb 22, 2024

Copy link to clipboard

Copied

When ever I open Photoshop 2024 (very latest version) it crashes giving me Error code: 14002.

Can't find it mentioned anywhere, anyone have any ideas? I've re installed it, but no go.

Views

887
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Feb 22, 2024 Feb 22, 2024

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 22, 2024 Feb 22, 2024

Copy link to clipboard

Copied

@jonc25949749 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 04, 2025 Mar 04, 2025

Copy link to clipboard

Copied

Same with Lightroom's latest version.  Same code error. I don't know what to do either.

 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 04, 2025 Mar 04, 2025

Copy link to clipboard

Copied

Please don't react old posts. You ask about a Lightroom issue and you're here in the Photoshop forum. 

You gave us also no detailed informations about your system.

Which operating system and Lightroom version, cloud based or LC Classic.

Give us already the exact error message.

 

Please write more details and I'll move your post into the right forum.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 04, 2025 Mar 04, 2025

Copy link to clipboard

Copied

LATEST

I had same problem. I had wrong date and time on my laptop. After changing this, it started to work.

 

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines