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I take photos with my new Iphone 12 mini, and download them onto my Imac. When I go to oepn them in Photoshop I get the error message, "Could not complete your request because an unknown or invalid JPEG marker type is found." I am running Catalina 10.15.7. I can open other files like png, etc. I get around this problem by screenshotting them as a png. Do I need to update my operating system? How do I fix this?
Are they HEIC files?
Photoshop isn't capable of opening them (Yet?)
it's proprietary file format for the Iphones
If that's the case, check here :
https://www.imore.com/how-take-jpeg-pictures-ios-11-instead-heif
or convert them to JPEG directly on your computer:
Hope it h
...
Windows users need to download support files from the Microsoft website to open HEIC files, but you are on a Mac and don't have to do that.
Instead you can follow these steps from the Adobe website:
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Are they HEIC files?
Photoshop isn't capable of opening them (Yet?)
it's proprietary file format for the Iphones
If that's the case, check here :
https://www.imore.com/how-take-jpeg-pictures-ios-11-instead-heif
or convert them to JPEG directly on your computer:
Hope it helps!
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Yes, I think they are! So why to they use .JPG as the extension? Photoshop 2022 can read them, you just have to change the extension to .heic.
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Thank you! I contacted Apple and THEY didn't even know about HEIC! Yes, that is the problem. Thank you for the solution. Also, I found you can change the setting in the Iphone so it takes jpgs instead of HEIC. This is what I did. Apparently, HEIC saves space, but I don't need that.
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Windows users need to download support files from the Microsoft website to open HEIC files, but you are on a Mac and don't have to do that.
Instead you can follow these steps from the Adobe website:
Details here:
https://www.adobe.com/creativecloud/file-types/image/raster/heic-file.html
Jane