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ERROR despues de la ultima actualización al contornear trazado y usar borrador de fondo

New Here ,
Jun 04, 2024 Jun 04, 2024

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despues de la ultima actualización de photoshop en todos los equipos ya no puedo hacer una linea segmentada con el borrador de fondo en el proceso de Contornear trazado... hago un trazo luego le doy contornear trazado y uso borrador de fondo ya configurado con separación para que me segmente la linea y me la borra completamente... a alguien mas le esta pasando??

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Adobe
Adobe Employee ,
Jun 18, 2024 Jun 18, 2024

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Hey, @Luis365080669u6i. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

Please share a video of the steps & the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

 

Before troubleshooting, update Photoshop to the latest version (v25.9) via the Creative Cloud desktop app & check if the issue exists.

 

Try these steps:

Go to the location of the preference folder mentioned below and rename it to back up. (https://adobe.ly/3u7u84j)
macOS: Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.

Library > Preferences > Adobe Photoshop [version] Settings

Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024.old)

This will give a fresh start to Photoshop as a new installation.

Let me know if it helps. Thanks!
Sameer K

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