error en actualizacion

New Here ,
Aug 29, 2022 Aug 29, 2022

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Photoshop me pide actualizacion pero al tratar de hacerlo me marca error algo similar me paso cuando lo estaba actualizando y me ayudaron de forma remota los de atencion al cliente espero puedan ayudarme de nuevo

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Adobe Employee ,
Aug 30, 2022 Aug 30, 2022

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Hi @Janeth25580524jgm2 sorry to hear this. Could you share any screenshots of the messages you are seeing?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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