Error in export GIF

New Here ,
Sep 10, 2020 Sep 10, 2020

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I have a problem with exporting animation (created in After Effects) to gif file using Photoshop. The problem is : When I click: File>>>Export>>>Save for Web (Legacy)>>> And after that I adjust settings and when I click Save.. the error is apearing (photo below)  - Translation to Eng: "Unable to save file. An unknown error has occured. Adobe saving mechanism error". Does anyone know what happened and How can I fix it?Zrzut ekranu 2020-09-09 o 22.27.46.png

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LEGEND ,
Sep 10, 2020 Sep 10, 2020

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Can you save the Document as a PSD and upload it and post a link to it. So we can test using your document with your after effect animation....

JJMack

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New Here ,
Sep 19, 2022 Sep 19, 2022

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I have the same problem, i don't know how to fix it 

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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Cześć Klaudia, dobrze widzieć mój ojczysty język

 

Does this happen with every .psd file exported to gif. Make a simple animation as a test and try Save to Web to export. We will then better know if is the problem is with your file, or your install. 

Common file problems

  • CMYK format of 16 bit usually convert so should not be an issue
  • could be too many pixels, or too many frames
  • layer or similar named with conflicting Unix character like backslash or colon

Common Computer Issues

  • OS & Version of Ilustrator not meeting requirements
  • 3rd party illustrator or OS plugin conflicting - from antiviral to wacom
  • need to restart to flush out corrupted ram cache

 

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