Error in Photoshop 2022

New Here ,
Jun 07, 2022 Jun 07, 2022

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Pleaseeeeeeeeee, help me




Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível completar o seu pedido devido a erro no programa.
Stack:
Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
0 address: 0x00007FF66C7EC0C2 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF66AADC8F4 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF66AADBF19 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF669F959D4 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF669F952D1 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF669F95501 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF669F952F1 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF669FA324D base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF66AB1D0A5 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF66AB20028 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF66AB1FA0A base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF66AB006B9 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF6685434F8 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF668543596 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF668536B7F base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF66854D6F1 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6688033C7 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF66853958E base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF66879B182 base: 0x00007FF667F50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD2AC67034 base: 0x00007FFD2AC50000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFD2BF82651 base: 0x00007FFD2BF30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Adobe Community Professional ,
Jun 07, 2022 Jun 07, 2022

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As far as I see you don't use the actual version. Please install the latest version 23.3.2 and try again.

 

You can also try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Preferences in Photoshop (adobe.com)

 

Another try it to turning on the option »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop and try again.

 

If this doesn't help we need more informations:

Which version of Windows do you use?

What you have done before the error occour?

Is your system up-tp-date? Do you have installed all recent patches, updates and drivers? If not please check for updates, install it and then try again.

 

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New Here ,
Jun 15, 2022 Jun 15, 2022

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I did it all. Did not work. I use windows 10. I open photoshop and the error occurs. My updates are ok.

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Adobe Community Professional ,
Jun 16, 2022 Jun 16, 2022

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LATEST

Did this worked in the past?

What has been changed on your system before the error occur?

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