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Error message after the latest update 2022

Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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Hi all,

 

I'm getting a Photoshop error file when closing photoshop after latest 2022 update - Can't write new document presets file.

 

Any ideas?

 

Thanks.

 

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

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Adobe
Adobe Employee ,
Nov 19, 2021 Nov 19, 2021

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Hi there,

Sorry to hear about the error. Could you please try resetting the preferences of Photoshop and let us know if it helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil

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Community Beginner ,
Nov 21, 2021 Nov 21, 2021

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Hi Sahil,

WHen I try to export my presets, I get an error message "JavaScript code was missing".

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Community Beginner ,
Jun 21, 2022 Jun 21, 2022

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Problem solved? Can you gude me regarding this? Thanks in advance.

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New Here ,
Oct 31, 2023 Oct 31, 2023

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Hi Roni! I also need, if you got then kindly guide me also.

 

Thanks

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