Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Error message after the latest update 2022

New Here ,
Nov 18, 2021 Nov 18, 2021

Copy link to clipboard

Copied

Hi all,

 

I'm getting a Photoshop error file when closing photoshop after latest 2022 update - Can't write new document presets file.

 

Any ideas?

 

Thanks.

 

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

TOPICS
How to

Views

40

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 19, 2021 Nov 19, 2021

Copy link to clipboard

Copied

Hi there,

Sorry to hear about the error. Could you please try resetting the preferences of Photoshop and let us know if it helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 21, 2021 Nov 21, 2021

Copy link to clipboard

Copied

LATEST

Hi Sahil,

WHen I try to export my presets, I get an error message "JavaScript code was missing".

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines