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Error message Could not complete your request because of a program error.

New Here ,
Oct 22, 2020 Oct 22, 2020

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I'm also getting error message: Could not complete your request because of a program error. My GPU is Radeon HD 5700 Series.

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Performance, Problem or error

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correct answers 2 Correct answers

Deleted User
Oct 22, 2020 Oct 22, 2020
Hi If you're referring to version 22 it's a known issue, more info https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles Adobe have rendered some old and not so old GPU's useless with this update, it actually starting happening with version 21.2

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Adobe Community Professional , Jan 19, 2021 Jan 19, 2021
Hi! If the issue was with Ps 2021, he fix is out: update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html If the update does not appear in the CC app, go to help>check for updates.

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Guest
Oct 22, 2020 Oct 22, 2020

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Hi

If you're referring to version 22 it's a known issue, more info

https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

Adobe have rendered some old and not so old GPU's useless with this update, it actually starting happening with version 21.2

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Adobe Community Professional ,
Jan 19, 2021 Jan 19, 2021

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Hi! If the issue was with Ps 2021, he fix is out: update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

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New Here ,
Sep 08, 2021 Sep 08, 2021

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I am on Photoshop 22.1 and it is still happening to me. "Photoshop cannot complete your request because of a program error." The workaround is to remove the Adobe Photoshop settings and it works fine for a week then I need to repeat the process again. Been occuring for the past couple of months. 

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