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I have been trying to open PS for a day and a half and continue to get the message below
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What happens if you sign out of your Creative Cloud Desktop application and sign back in?
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I get the same error message. When I sign into Creative Cloud, for my plan PS is not included. If I sign in wit Adobe, I am then offered Software Biz and Presonal. Going via Software Biz my plan shows PS included, but I still get the error message when starting PS.
I thought about uninstalling PS but am worried I will not get my paid for version back.
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"I get the same error message. When I sign into Creative Cloud, for my plan PS is not included. If I sign in wit Adobe, I am then offered Software Biz and Presonal. Going via Software Biz my plan shows PS included, but I still get the error message when starting PS."
Who exactly is Software Biz, I can't find anything relating to them with a Google search, how much did you pay them for Photoshop, Photoshop is available on subscription only, this all sounds a bit suspect to me.
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They were a company (no longer active) that offered a lifetime license with one payment about 3-4 years ago. This was in conjunction with Adobe where all products were registered with Adobe. As far as know, the only difference being the alternative route to your plan after login.
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There is no such thing as a lifetime licence for Photoshop and there never has been since 2013 when the subscription model first appeared, as I mentioned Photoshop is available on subscription only, you where sold and are using a pirated copy of Photoshop.
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That's interesting. Your assertion could be right, but having, on a previous occasion, been in contact with Adobe due to a version issue, they did not query the licence or the nature of subscription. I would have thought Adobe would jump on this if there was an issue.
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As Ged said, Photoshop has been subscription only since 2013. If you want to continue using Photoshop, here are the plans:
https://www.adobe.com/creativecloud/plans.html
If you are only using Photoshop, there is a deeply discounted Photography plan (annual commitment), payable monthly at $9.99 or in a lump sum. Click the tab for "photo" on the left, then scroll down until you see the annual plan for $9.99 with 20GB cloud storage.
You can get a free trial for 7 days first to confirm it works on your system.
You might also want to do a malware check first.
Jane