Error on extension com,invisionlabs.craft.invisible

[Bas5D34]

Since the latest upgrade I recieve an error in starting up Photoshop. I deleted full Photoshop and installed it completely like the troubleshoot advises, error stays the same. See image. HELP!!!

[kevin stohlmeyer]

You must be running Big Sur.

This is an Apple issue where third party developers are not signing their dev certificates so Apple is now blocking them from loading/installing properly.

Contact the vendor support and demand they sign their products!

[Bas5D34]

Thanks for your reply Kevin. Indeed I am using Big Sur since it was launched. I never had this problem before in the time I used Big Sur. Which vendor support do you mean? Adobe or Apple?

[kevin stohlmeyer]

Whatever extension you are trying to use - invisionlabs.

[MiekeRoth]

I have the same error on my pc

[Maciej5C43]

I have the same message but never used Big Sur (and I don't have Apple). Photoshop crashes several times. Any idea?

[kevin stohlmeyer]

Contact the plugin manufacturer or see if they have an updated plugin for Catalina/Big Sur.

[MiekeRoth]

That is a way to go, but I never added that plugin myself. I don't use any plugins other than those that come standard with Photoshop. So it's a bit weird to have to do this while I'm not the direct customer. And again: it's also on pc. 

[Bas5D34]

Exactly what I was thinking. I never installed any plugins, so this is definitely an issue between Adobe and the developer.

[kevin stohlmeyer]

If you dont need it - go to your plugins folder and remove it.

[kevin stohlmeyer]

https://support.invisionapp.com/hc/en-us/articles/360017421052-Craft-for-Photoshop 

This is definitely a third party plugin and does not come with the standard install for Photoshop.

It's called Craft Sync and had to be installed at some point by the user or an admin.

This is the solution from the vendor:

https://support.invisionapp.com/hc/en-us/community/posts/360076469752-Photoshop-error-with-Sync 

[TheGoktor]

I have the same issue, and just as other people have repeatedly stated, I am using a Windows 10 PC (not a Mac), and have never installed any extensions, much less Craft Sync, which I have never even heard of until precisely five minutes ago, when I opened this page.

Is there an Adobe tech support person who can actually respond properly to us?

[KarineMa]

Same problem here, on Windows10 never installed Invision plugin, seems like a security breach ?

[kevin stohlmeyer]

Its not a breach. You or someone with access to your computer either opened or inadvertently installed the plugin. Simply remove it if you dont use it.

[kevin stohlmeyer · Accepted solution]

This is user to user forum.

If you dont use the plugin simply go to your plugins folder and remove it.

[wildmercury]

There was nothing in the plugins folder for me as a PC user. As @Joe Hakooz stated below, on Windows 10 is was the removal of an application from 2018 called "Craft Version 2.x..." that solved the issue.

[silviadd]

A friend suggested it may have come with some of the recent Win10 updates.

I uninstalled the same and problem is gone.

[Joe Hakooz · Accepted solution]

Windows 10 and had the same issue. I uninstalled something called "Craft Version 2.x..." and the problem went away. 

I think it must have been installed when someone shared an invision mockup with me recently. Don't remember installing anything but there it was. 

[wildmercury]

Thank you @Joe Hakooz ! That was the solution for me. Much appreciate you taking the time to post that. I note that the installation date for the Craft app was in 2018 and very likely to be part of a project where I was sent invision mockups too. 

[Bas5D34]

Anyone here who can tell me how to delete the Craft plugin on a Mac? I've searched the complete machine but could'nt find the plugins folder for Photoshop. Thanx!

[kevin stohlmeyer]

Go to Applications/Adobe Photoshop/Plugins

[Niesha Arya · Accepted solution]

You can try updating the app from website if you have purchased the plugin.

or else you can remove it from system library adobe >CEP > extension >com.invisionlabs.craft.invisible 

https://www.invisionapp.com/craft

[Ricatroliveira]

Im having the same issue.

I did downloaded CRAFT an app from invision, but Ive already deleted it.

I still receive this message and it keeps crashing my photoshop...

Deleting my PLUING  folders didnt helped also.

If I search my mac theres no folder/file for CRAFT or invision anymore

[kevin stohlmeyer]

Did you delete or uninstall?

There are other package files that could still be hanging out.

Not all are named with craft.

Check the link in the top from the vendor.

[Ricatroliveira]

Ive deleted photoshop AND craft. Ive searched in my mac for every file with "invision" in it and I coudnt find anything.

To fix this issue, Ive re-downloaded CRAFT. But its an app I do not use and that I would like to delete if possible...

Any tips on which folders I should find those files? I cant find the files through the path suggested on this topic