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error opening Tiff files

New Here ,
Nov 06, 2021 Nov 06, 2021

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I installed Photoshop from Creative Cloud . When i a trying to open a tiff file i am getting error saying " Could not complete your request becuase it is not the right kind of document. Version is 23.0 release.

 

Previous version i was able to open the tiff files.  

 

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Adobe Community Professional ,
Nov 06, 2021 Nov 06, 2021

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New Here ,
Nov 06, 2021 Nov 06, 2021

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I did try the previous version too but still giving me the same error

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Adobe Community Professional ,
Nov 11, 2021 Nov 11, 2021

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Hello, the Photoshop team has just released version 23.0.1, one of the fixes adresses TIFF files opening, see: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

In your CC application, go to Help>Search for updates if you do not see it yet.

 

Please report if it fixes your problem.

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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Hi, what is the software that generated the Tiff file? did you try the 23.0.1 update?

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New Here ,
Nov 16, 2021 Nov 16, 2021

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Hi i am using Trimble Application Master (Ortho Vista) to generate the tiff. But in the previous version i was but after installing the latest update i am facing this issue and even after the latest version where it fixed all the issues. I still am facing this issue

 

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