Several Adobe applications have actions. Which app are you using? In Photoshop, for instance, you cannot make a new layer when the image is in Index mode. It has to be changed to RGB first.
Using the Community is for questions about the forums, but we are happy to move your post to the correct forum where you are more likely to get help.
I took a chance and moved your post to the Photoshop forum, based on both my earlier comment and your earlier post in the Photoshop forum. Please confirm or we can move it again.
Please post screenshots that include your entire screen including your Layers and Actions panels. Resize the Actions panel taller and wider, and click the disclosure triangle so we can see all of the subsets of the action. Steps in Actions depend on something to exist that allows the step in the action to continue.
We are happy to move posts to a forum where they are more likely to get a reply. I also edited your post to add the Actions label for you.
Hi, all action steps are individual, but each one has specific requirements. For instance, to add a layer mask, you must select a layer first; otherwise, that option will be grayed out. If you try to perform an action step without meeting its requirements, Photoshop will show an error message.
To help troubleshoot, ensure that the layers panel is expanded and visible. When you see an error message, capture a screenshot and post it here. You can stop the action and then take the screenshot.
Make layer is usually converting the Background layer to a normal layer. If you don't have the Background selected, it will throw an error.
Please post a screenshot showing the Actions panel, with the Action expanded to show all steps, and the workspace including Layers panel so we can see what you are working with.
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