Error when trying to update my PS to version 24.3

[arisampaio]

In my photoshop account, the option to update to the latest version v24.3 appears, but when I click on this error Error when trying to update my PS to version 24.3 appears, and my photoshop is in version 2022! can anyone help me to update to the latest version? thanks

[Ranjisha Sengupta]

Hi @arisampaio  

Thanks for reaching out. We're here to help you with this.

What is the exact error message you see; please share a screenshot. How are you trying to update Photoshop?

To update Photoshop to 24.3, click "Update" in the Creative Cloud desktop app next to Photoshop. 

More detailed instructions for updating

Let us know if this helps.

Best,

Ranjisha