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Error when trying to update my PS to version 24.3

New Here ,
Apr 16, 2023 Apr 16, 2023

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In my photoshop account, the option to update to the latest version v24.3 appears, but when I click on this error Error when trying to update my PS to version 24.3 appears, and my photoshop is in version 2022! can anyone help me to update to the latest version? thanks

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Adobe Employee ,
Apr 19, 2023 Apr 19, 2023

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Hi @arisampaio  

 

Thanks for reaching out. We're here to help you with this.

What is the exact error message you see; please share a screenshot. How are you trying to update Photoshop?

To update Photoshop to 24.3, click "Update" in the Creative Cloud desktop app next to Photoshop. 

More detailed instructions for updating

 

Let us know if this helps.

 

Best,

Ranjisha

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