Error when updating: Updates Have Been Disabled For This Machine

[Jeffrey27339654ahmi]

I just installed a copy of Adobe Photoshop I purchased from shelby.com.  I immediately tried updating the software and got the message that updates have been disabled for this machine.  Contact your administrator.  I think I have been taken to a certain extent.  Can anyone help resolve this issue?  Any help would be appreciated.  Thank you.  

[kevin stohlmeyer]

You should only purchase Adobe products from Adobe.

You can check your account details on adobe.com - log in and check your subscription status.

Shelby.com btw is a site for Shelby Mustangs, not software so this all seems supsect.

[Jeffrey27339654ahmi]

Wow, that's wierd.  The first time I went to shelby.com it took me to the site.  Now it takes me to the site about Shelby Mustangs.  Anyway, I've scanned the files I downloaded with Webroot Secureanywhere and Malwarebytes and they appear clean.  Not sure how this site is doing it but they got me.  If you do a google search for Adobe Photoshop keys the site comes up.  I know there are sites out there that offer keys for lots of other software at steep discounts that are completely legitimate, and that's what I was looking for here.  The software appears legitimate but I know it's not the latest version.  Any way to unlock the updates so I can purchase the full version or do you just recommend uninstalling and purchasing?  Thanks again. 

[thedigitaldog]

If you can't update via the Adobe Creative Cloud, you're 'screwed'; sorry. There is nothing anyone here can do for you. 

[kevin stohlmeyer]

You will need to uninstall and purchase a legal copy. There are no third-party license keys for Adobe Creative Cloud it is subscription only offered through Adobe.com

[kevin stohlmeyer]

On another note - I would put a watch on your bank/CC accounts you used to purchase this. The software may appear legit but obviously you fell victim to a scam. The end goal may not be malware but getting your CC information.

[thedigitaldog]

Well this  shelby.com is a scam, you can only get Photoshop from Adobe, plus there is this:

There really isn't anything we can do to help you, you need a legitimate copy of the product. 

[Jeffrey27339654ahmi]

Thanks.  I never got that warning.  I appreciate it.