errore in fase di avvio Photoshop

[Riccardo25426962xq7e]

Buongiorno, 

a qualcuno è  già successo che in fase di avvio di Photoshop viene segnalato questo tipo di problema?

Ho tentato di rinstallare il programma ma nulla.

Grazie 

[CoryShubert]

Hi @Riccardo25426962xq7e would it be possible for you to translate that error message to English? Since it is a graphic we are unable to get the exact wording and we want to make sure we have it correctly.

Thank you,

[Riccardo25426962xq7e]

Ciao Cory!

The message says:
impossible to initialize Photoshop as an unexpected end of the file was encountered

[CoryShubert]

Hi @Riccardo25426962xq7e thank you for the translation. We believe this is a preference issue:

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

Thank you,