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Excessive withdrawal of money outside the appointment

New Here ,
Nov 07, 2022 Nov 07, 2022

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Hello

To buy Photoshop, my PayPal account was withdrawn twice, one on November 6 and the other on October 29!!!

One withdrawal is 11.89 euros and the other withdrawal is 11.39 euros

But it was not mentioned in your tariff that it will be charged twice!!!!

 

Why has so much money been withdrawn from my account?

Where and how should I complain?

Thank you for an answer for me

With respect and thanks

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correct answers 1 Correct answer

Adobe Employee , Nov 07, 2022 Nov 07, 2022

Looks like you had two subscriptions, and you were able to contact support and a refund was issued.

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Hello

To buy Photoshop, my PayPal account was withdrawn twice, one on November 6 and the other on October 29!!!

One withdrawal is 11.89 euros and the other withdrawal is 11.39 euros

But it was not mentioned in your tariff that it will be charged twice!!!!

 

Why has so much money been withdrawn from my account?

Where and how should I complain?

Thank you for an answer for me

With respect and thanks

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Translate

Translate

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Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Adobe Employee ,
Nov 07, 2022 Nov 07, 2022

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Looks like you had two subscriptions, and you were able to contact support and a refund was issued.


Senior Product Manager - Customer Advocacy - Digital Imaging

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