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Expand your toolkit will not go away

Participant ,
Jul 27, 2023 Jul 27, 2023

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How can I make this go away?  Pops up at every start of photoshop and even checking "dont show again" does not work

 

Screen 2023-07-27 at 18.06.17.jpg

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correct answers 2 Correct answers

Participant , Jul 29, 2023 Jul 29, 2023

Looks like this is now resloved...at least after the latest update I no longer get this message 👍

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New Here , Dec 14, 2023 Dec 14, 2023

It wasn't just you. I had the same issue and it frankly really  annoyed me. I have all my comms preferences set to no contact and Adobe pull this stunt. 3 hours I spent with support yesterday with no resolution to the issue - monumental waste of time on my part and for adobe staff. Now resolved though after updating PS and a reboot,

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Adobe Employee ,
Jul 27, 2023 Jul 27, 2023

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Hi @bigbobbyd 

 

I can imagine how inconvenient this must be for you. Let's explore some options to resolve the issue.

Do you get this screen at the launch of Photoshop? Which version of the application have you installed? Have you tried any troubleshooting steps so far?

Please try re-installing the application and let us know if it helps!

 

Best,

Ranjisha

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Participant ,
Jul 27, 2023 Jul 27, 2023

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So, I have tried uninstalling also removing my plug-ins and settings and I still have this screen open upon every start of photoshop.  I have tried clicking on "Dont show again" with the option of maybe later...Upgrade now and clicking on the red close window button, there is no change.  Pop up every start of the application.

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Participant ,
Jul 27, 2023 Jul 27, 2023

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I even tried installing in a different language, this failed to resolve the issue as well.  Why would anyone program this into photoshop??

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Participant ,
Jul 27, 2023 Jul 27, 2023

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Do you get this screen at the launch of Photoshop?

 

 

YES, at every launch of Photoshop.

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Participant ,
Jul 27, 2023 Jul 27, 2023

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I have now uninstalled Photoshop and installed Photoshop-Beta

 

Have exactly the same issue. 

 

Is this isolated to just me??????

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New Here ,
Dec 14, 2023 Dec 14, 2023

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It wasn't just you. I had the same issue and it frankly really  annoyed me. I have all my comms preferences set to no contact and Adobe pull this stunt. 3 hours I spent with support yesterday with no resolution to the issue - monumental waste of time on my part and for adobe staff. Now resolved though after updating PS and a reboot,

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Community Beginner ,
Jul 27, 2023 Jul 27, 2023

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I am also having this same problem. Clicking the "Don't show again" checkbox does nothing. This pop-up still appears every time I start photoshop.

Super annoying, what reason is there to force this onto paying customers?

 

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Community Beginner ,
Jul 27, 2023 Jul 27, 2023

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Screenshot 2023-07-27 at 11.04.29 PM.pngThe above pop-up window will NOT go away even after clicking the "Don't show again" checkbox. It appears EVERY TIME PHOTOSHOP IS LAUNCHED. This needs to STOP.

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Participant ,
Jul 29, 2023 Jul 29, 2023

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Looks like this is now resloved...at least after the latest update I no longer get this message 👍

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Participant ,
Dec 20, 2023 Dec 20, 2023

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this is back...friggen stupid 

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New Here ,
Sep 14, 2023 Sep 14, 2023

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Seems to be back, at least for me.  I've tried updating, I've tried going back to older versions, but it just won't go away.  wtf

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New Here ,
Sep 15, 2023 Sep 15, 2023

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I have the same issue. It won't go away. 

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New Here ,
Sep 23, 2023 Sep 23, 2023

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I am also having this issue, and it is super frustrating. Doesn't matter if I use the Beta or the regular version of Photoshop, I get this same nagging window every single time it is opened. The "Don't show again" box does nothing, so why is it there? And why are we getting this endless nag anyhow when we are paying customers? 

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Participant ,
Dec 20, 2023 Dec 20, 2023

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yeah, I am having the same problem....AGAIN..

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Community Expert ,
Dec 14, 2023 Dec 14, 2023

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Hi, did you try to log off then log back in your CC application? Is it on the US english version?

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New Here ,
Dec 30, 2023 Dec 30, 2023

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Just updated to 25.3.1 expecting this issue to be fixed.

No such luck.

This is so annoying! Marketing seems more important than existing customers.

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Community Beginner ,
Feb 27, 2024 Feb 27, 2024

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Happy to inform this is still happening. Don't show again button is there to annoy people into cancelling their subscriptions, which I'm at the edge of.

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