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Export, or Expotr as not working

New Here ,
Jun 21, 2025 Jun 21, 2025

When I click export or export as nothign happens.

 

OS: windows 11

hardware: Asus ROG

 

troubleshooting done:

 

-reinstall PS

-windows update

-uncheck GPU

-check disk space

-allocate new scratchdisk

-reset export settings

-no plugins used

 

Recently ran sfc and disk cleanup which may be related.

 

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Windows
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Adobe
Community Expert ,
Jun 21, 2025 Jun 21, 2025

@Nikolett298768217fr3 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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Community Expert ,
Jun 21, 2025 Jun 21, 2025

Something I have tried in the past is to log in as another user or guest user on the computer if that is an option for you. There have been times when I get weird issues and by logging in as another user I notice the errors do not exist. But if this does work, then usually the next step is to migrate to the new user account on the computer. 

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New Here ,
Jun 22, 2025 Jun 22, 2025

thank you but unfortunately it did not resolve the issue.

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Adobe Employee ,
Jul 03, 2025 Jul 03, 2025
LATEST

Hey, @Nikolett298768217fr3. Welcome to the Photoshop Community. Great suggestion from @Ged_Traynor & @Ben M. 

 

Please share details if this happens with a specific document. If yes, share the sample PSD and the system info from Photoshop Help > System info > Copy and paste into a text document > upload and attach here. 

 

For a temporary workaround, go to Photoshop > Settings > Export > Use legacy 'Export as' & restart Photoshop. Also, have you tried using Photoshop (beta)? Go to Creative Cloud > Apps section > Beta Apps tab.  

 

Let me know how it goes. Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)

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