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Export/Save to web not working in latest Photoshop upgrade (21.0.2)

New Here ,
Jan 03, 2020 Jan 03, 2020

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 Get an error pop up window. Tried restarting photoshop/opened a new doc window, etc. but nothing helps. Save as/reduce image size is the workaround for now, but hope this gets fixed soon.

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New Here ,
Jan 03, 2020 Jan 03, 2020

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I've literally just bought CC and I'm getting this too. It's one of my most-used functions for saving images as digital assets. Very frustrating! Would appreciate a note of your workaround. Thanks heaps.

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New Here ,
Jan 03, 2020 Jan 03, 2020

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I build my layered psd files at 300/ or 600 px. But if I need it for web, that's when I used the Export as we feature. My workaround is simple. I reduce it to 72px and then save as jpg.  

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Community Beginner ,
Dec 09, 2021 Dec 09, 2021

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Hey! Is this due to the updates? If you got your solution, please share with us. Thanks.

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Community Beginner ,
Dec 09, 2021 Dec 09, 2021

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Got your solution? If yes share with us. Thanks.

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Explorer ,
Feb 17, 2020 Feb 17, 2020

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Same problem - UPDATE 

Quick export works, "Export As" does nothing - and no - its NOT the graphics driver (disabled)

- FIX: turn on "load extensions" in preferences - it was turned off for some reason 

However : 

Save for web (still) crashes every time 

 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Stumbled upon the same problem today.

I fixed it by going to Preferences -> Plug-ins -> and disabling "Load Extension Panels". Then I closed Photoshop, allowed it to start again and enabled the "Load Extension Panels" back. Closed and opened a second time. It allowed me to use "Export As" without problems.   

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New Here ,
Dec 04, 2021 Dec 04, 2021

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Yes.  Same problem.  This has brought my workflow to a halt for days.  Wish I had never downloaded the 2022 version.  The most bug-plagued version ever.  Next year I'll wait 4 months before dowloading so they have to time get their act together.

 

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Adobe Employee ,
Dec 04, 2021 Dec 04, 2021

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@bobm25765616 This thread is pretty old. What command are you having trouble with? What is the exact error you get?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Dec 04, 2021 Dec 04, 2021

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Each time I start with a TIFF file, then go Export>Save for Web and try to
save it as a JPEG the file it saves shows up with zero mpx and then crashes
Photoshop.

--
*Bob Maynard*
Colorado Plateau Photo Tours
303-547-0807
www.coloradoplateauphototours.com
Co-Author:
*A Photographer's Guide to Colorado's National Parks and Monuments*
Co-Author:
* Ancient Skies Through Ancient Eyes*
Certified Nikon Professional
Sponsored By:
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DuraPlaq
LenseOn
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onOne Software
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Community Beginner ,
Mar 17, 2022 Mar 17, 2022

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Hi! Hope you're fine. Find any solution?

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New Here ,
Oct 17, 2022 Oct 17, 2022

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best adobe community 

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New Here ,
Oct 17, 2022 Oct 17, 2022

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LATEST

When will we get the update of adobe?

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