Export to Aero Script Alert

Community Beginner ,
Nov 05, 2019 Nov 05, 2019

Copy link to clipboard

Copied

Updated to 2020.  Go to Export/Export for Aero and get the following msg: 'Creative Cloud Files is not installed'.  I have Creative Cloud and it is working as far as I know.  Any ideas?

TOPICS
macOS

Views

2.2K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Sep 07, 2021 Sep 07, 2021

The answer is buried below but this worked for me on a Mac:

 

  • Go to cloud activity in the CC app (cloud icon at the top)
  • Hit the settings cog
  • Hit the pencil to change the location of your Creative Cloud Files folder
  • Save it directly in your root user folder, NOT in a sub-folder or anywhere else. So Macintosh HD/Users/[YOU]

 

Then give the export another go in Photoshop.

Likes

Translate

Translate
New Here ,
Jul 08, 2022 Jul 08, 2022

Copy link to clipboard

Copied

LATEST

This worked for me! Thank you so much! 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 09, 2021 Dec 09, 2021

Copy link to clipboard

Copied

Same problem here on Windows 10, can't export to Aero, please Adobe fix it!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 12, 2022 Jan 12, 2022

Copy link to clipboard

Copied

This issue is still present and while someone selected "anwered", it is far from being resolved.  I as well have an issue exporting from Photoshop to Aero and get the "Creative Cloud Files is not installed".  I've tried to follow suggestions and my Creative Cloud Files folder is in the correct location and in the root of the user data.  In this case with Windows, it's "C:\Users\<username>".  Other apps can save to it and sync to Creative Cloud.  Photoshop can even sync to it.  Like others, it's unlikely this will be explored by support.  It's a shame. XR is coming. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 12, 2022 Jan 12, 2022

Copy link to clipboard

Copied

After some fumbling around I found there is a file called "Export For Aero.jsx" and for PC it is located at "C:\Program Files\Adobe\Adobe Photoshop 2022\Presets\Scripts".

Make a backup copy of this file first.  Then edit the original .jsx file.  Look around line 400 or do a search and look for the line that says " return localize("$$$/private/AeroExport/CCFilesFolder=~/Creative Cloud Files/"); "  

 

Change that line to  return localize("$$$/private/AeroExport/CCFilesFolder=C:/Users/<yourusername>/Creative Cloud Files/");

This worked for me.  I hope it helps you.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2022 Jan 13, 2022

Copy link to clipboard

Copied

Yes, this was the only answer that worked for me! Thank you!

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines