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Eyedropper Freezing and Greyed Out PS After Color Choice

Community Beginner ,
Jun 30, 2023 Jun 30, 2023

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This is probably (hopefully?) a simple fix - but I am at a loss. I have an image that I am adding a caption to - which I've done many times with photos. But now, when I select the text in the text box and then use the eyedropper tool to choose the color for the text (from an item on the photo), it freezes in "eyedropper mode" I can't choose another layer, tool, menu item or anything. It won't even let me save it, which is super-frustrating. Then I have to force close it.
Any advice on how to fix this would be greatly appreciated. Thank you!
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Adobe
Community Expert ,
Jul 01, 2023 Jul 01, 2023

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@maryh37636113 try resetting the Tools

2023-07-01 09_19_28-Adobe Photoshop 2023.png

If that doesn't help try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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You are a lifesaver! It's working again! Thanks for the advice! 🙂

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Community Expert ,
Jul 02, 2023 Jul 02, 2023

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You're welcome 🙂

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