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eyedropper not picking up color

New Here ,
Feb 04, 2018 Feb 04, 2018

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When I try to pick up a color with the eyedropper a gray and white circle circle the curser, how do I fix that?

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correct answers 4 Correct answers

Community Expert , Feb 04, 2018 Feb 04, 2018

Hi Mark:

That circle is the HUD (Heads-Up Display). If you don't want to see it, uncheck Show Sampling Circle on the Options Bar at the top of your document window.

If the Eyedropper isn't selecting a color when you click on the image, try setting the Sample to All Layers on the same bar.

~Barb

Screenshot 2018-02-04 10.34.21.png

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New Here , Apr 23, 2021 Apr 23, 2021

This question is kinf of old now, but I found a similar issue. My eyedropper tool was able to sample a color, but it was not the right color...

 

Turns out to be that for some reason it was sampling 101 by 101 average, so changed it back to point sample and it started picking the color I was trying to get.

 

Hope it helps someone.

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Community Expert , Jun 10, 2021 Jun 10, 2021

Yes, and another puzzler to add to the list here is that you can click on the background color well in the top left of the Color panel, then photoshop will sample background colors instead.

The solution is to click on the foreground well in the color panel.

I hope this will help others.

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New Here , Feb 02, 2022 Feb 02, 2022

Make sure 'Edit in quick maske mode' tool is turned off. Can be turned on and off by letter Q on the keyboard.

And yes it can be on while using another tool which will give you headaches.

Screenshot 2022-02-02 at 11.39.24.png

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Community Expert ,
Feb 04, 2018 Feb 04, 2018

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Hi Mark:

That circle is the HUD (Heads-Up Display). If you don't want to see it, uncheck Show Sampling Circle on the Options Bar at the top of your document window.

If the Eyedropper isn't selecting a color when you click on the image, try setting the Sample to All Layers on the same bar.

~Barb

Screenshot 2018-02-04 10.34.21.png

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Community Expert ,
Feb 05, 2018 Feb 05, 2018

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Also, make sure you aren't a mask - can't sample colors on a mask, only grays.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist><br />Melissa Piccone | Adobe Trainer | Pluralsight Author | Fine Artist

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New Here ,
Jan 26, 2021 Jan 26, 2021

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How do you make sure your not in a mask?

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New Here ,
Nov 21, 2019 Nov 21, 2019

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Thank you so much. Ever since adobe updated to PS CC 21.01  I have been strugling with not being able to pick up any color other then on current layer. what a simple fix." try setting the Sample to All Layers on the same bar."

Thanks again!!!

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New Here ,
Feb 02, 2022 Feb 02, 2022

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Make sure 'Edit in quick maske mode' tool is turned off. Can be turned on and off by letter Q on the keyboard.

And yes it can be on while using another tool which will give you headaches.

Screenshot 2022-02-02 at 11.39.24.png

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New Here ,
Oct 15, 2022 Oct 15, 2022

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thank you soo muuch!!! 

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New Here ,
Apr 23, 2021 Apr 23, 2021

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This question is kinf of old now, but I found a similar issue. My eyedropper tool was able to sample a color, but it was not the right color...

 

Turns out to be that for some reason it was sampling 101 by 101 average, so changed it back to point sample and it started picking the color I was trying to get.

 

Hope it helps someone.

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New Here ,
Jun 10, 2021 Jun 10, 2021

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Thank you so much.

Have just saved my university deadline work XD

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New Here ,
Jun 10, 2021 Jun 10, 2021

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So I guess it was not too late to post the answer haha, I'm glad it helped. Keep it up! 👌🏻

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Community Expert ,
Jun 10, 2021 Jun 10, 2021

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Yes, and another puzzler to add to the list here is that you can click on the background color well in the top left of the Color panel, then photoshop will sample background colors instead.

The solution is to click on the foreground well in the color panel.

I hope this will help others.

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New Here ,
Aug 25, 2023 Aug 25, 2023

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  • BeautyPlus_20230821232832088_save.jpg

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Explorer ,
Jan 13, 2024 Jan 13, 2024

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This forum helped but I am wondering why it was changed in the first place. Happened right after I updated(which is ALWAYS the cause of some problem or another with Adobe as regular users will know). My question is HOW does this setting get changed, obviously if I had to look up how to to change it back it wasnt something done on my end.. so what caused this change in the first place?

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