• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Eyedropper tool 'show sampling ring' grayed out

New Here ,
Jul 26, 2020 Jul 26, 2020

Copy link to clipboard

Copied

The 'show sampling ring' used to work but now when I press option it does not show and it is grayed out on the tool bar. Photoshop 2020 21.2.1 version on Macbook Pro 2010 (upgraded to SSD and 8GB RAM). I'm wondering if my laptop is too old for the current version. Thank you in advance. 

Views

1.4K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jul 26, 2020 Jul 26, 2020

Copy link to clipboard

Copied

Hi

Check to see if your GPU is been detected in preferences and that OpenCL is enabled

2020-07-26 14_27_01-© SFTW103Pool.jpg @ 33.3% (RGB_8_).png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 26, 2020 Jul 26, 2020

Copy link to clipboard

Copied

Please post a screen capture

JJMack

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 19, 2023 Jan 19, 2023

Copy link to clipboard

Copied

LATEST

Hi. my  use graphics processor is active and so is the open cL and the eyedropper ring check box is still greyed out. I even tried relaunching photoshop and it's still not working. I'm on the most recent version on photoshop om my M1 macbook pro.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines