Falha na atualização Photoshop V 24.3

[Regiane Bauer]

Adobre Creative Cloud acusa falha na atualização do Photoshop v24.3, isso já tem umas 2 semanas ou mais! O que está acontecendo? Podem me ajudar? 

[Ranjisha Sengupta]

Hi @Regiane Bauer 

Thanks for reaching out.

How are you trying to update the application? Can you share a screenshot of the error message?

Did you try any steps so far?

We're here to help, just need some info.

Best,

Ranjisha

[CoryShubert]

Hi @Regiane Bauer 

Try this:

Close Photoshop
Restart the computer
Use the Adobe Creative Cloud App to uninstall Photoshop
Restart the computer
Install Photoshop via the Creative Cloud App without launching any other programs.
Restart the computer
LaunchPhotoshop
Wait 5 minutes... does the error persist?