Fechamento inesperado do Photoshop

Community Beginner ,
Apr 13, 2022 Apr 13, 2022

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O Photoshop abre normalmente, mas quando tento abrir qualquer arquivo ele fecha sozinho. 
Como resolver?

Photoshop para Windows 10

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Windows

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Adobe Community Professional ,
Apr 13, 2022 Apr 13, 2022

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What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Community Beginner ,
Apr 13, 2022 Apr 13, 2022

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Após a ultima atualização de hoje, ele começou a apresentar esse problema.

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Adobe Community Professional ,
Apr 13, 2022 Apr 13, 2022

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Which version of Photoshop
How much RAM and spare hard disk capacity do you have?
Try resetting the Photoshop preferences back to the factory defaults – you can do that under the General tab in Photoshop preferences.

If the application closes before you can access the Preferences, reset them this way:

1) Close Photoshop
2) Double click on the Photoshop icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete Photoshop Preference Files?” Click Yes.
If you don't see the question repeat the procedure again.

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Community Beginner ,
Apr 13, 2022 Apr 13, 2022

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Versão v 23.3, atualizada hoje.
RAM 8gb - RAM Disponível 5459mb
Processador Gráfico NVIDIA GeForce GT 730
Espaço disponível em disco 60gb
Eu fiz o que você orientou, sobre excluir as preferências, mas ele continua com o problema.


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Adobe Community Professional ,
Apr 13, 2022 Apr 13, 2022

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It would help if you upgraded your RAM to at least 16GB.

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