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Try to reset the preferences of Photoshop using the steps described here:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences
It's recommended to backup your settings before resetting the preferences.
See here: https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences
If this doesn't help pleas give us more and detailed informations about your issue and system.
What you've done or try to do before the error occur?
Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.
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@Manuela36301435lqw0 try uninstalling Photoshop from the Creative Cloud app, select to keep the preferences and then install it again