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files not opening in photoshop from lightroom

Explorer ,
Sep 07, 2023 Sep 07, 2023

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files not opening in photoshop 24.7 from lightroom. when in lightroom i choose edit in photoshop, it opens photoshop but that is it. it does not open the image.

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Community Expert ,
Sep 07, 2023 Sep 07, 2023

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<moved from cc desktop bugs>

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New Here ,
Sep 09, 2023 Sep 09, 2023

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Hi, I have the same problem... A workaround for me is to choose the second external editor to be PS Beta. It then shows an error, however, the file gets added as a psd to the catalogue. Then I can open it with the normal PS editor.

 

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New Here ,
Sep 09, 2023 Sep 09, 2023

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i have same problem file not open any solution? tell me please

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New Here ,
Sep 09, 2023 Sep 09, 2023

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I have the same issue. Photoshop opens but doesn't import the photo.  I can import as a smart object but there is an error message when I try to save it back to lightroom. 

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New Here ,
Sep 09, 2023 Sep 09, 2023

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I CAN import to PS Beta.  I saw a work around to unistall and reinstall both programs, restart and then it worked for some people; however, this did not work for me.  I am in the middle of my busy season, this is really frustrating to have this issue right now. I need it to be fixed quickly.  Anyone else have a solution????  

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New Here ,
Sep 09, 2023 Sep 09, 2023

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Contacted Adobe customer service and they walked me through it and fixed the issue.  I believe the problem was a conflict between PS23 and the PS Beta.  

 

 

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Community Beginner ,
Sep 09, 2023 Sep 09, 2023

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How did they resolve this on your computer? 

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New Here ,
Sep 10, 2023 Sep 10, 2023

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I had exactly the same proble,  I went to uninstall PS from the creative cloud and then reinstall it, and now it seems to work OK 

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Community Beginner ,
Sep 10, 2023 Sep 10, 2023

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Same result here - uninstall PS using the ceative cloud app and reinstall. File open as expected now.

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Community Beginner ,
Sep 09, 2023 Sep 09, 2023

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Same issue here - when I try to open the file in PS (24.7) from LR Classic 12.5 PS will launch but the file is never opened in PS. Same esult if PS is already open. 

 

Mac Studio (M1 Max) 13.5.2

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New Here ,
Sep 09, 2023 Sep 09, 2023

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I am having the same problem  Can anyone help out there??

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New Here ,
Sep 10, 2023 Sep 10, 2023

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This is happening to me too and has an error code 21 : undefined object. 

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Community Expert ,
Sep 11, 2023 Sep 11, 2023

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Hi All - if you have the PS beta installed, try uninstalling it and see if your LR to PS workflow is restored.

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