Files won't open in new Version, flickering images, then black, HELP!

[RoarkyGer]

With the recent update 24.3.0, I can't open any files in Photoshop anymore. When trying to open a file, the image window opens, flickers extremely fast from black to white and then stays black. No image to be seen. I can't work anymore, help!

Windows 10 Home

Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz

64-Bit-Betriebssystem, x64-basierter Prozessor

NVIDIA GeForce GTX 750 Ti

[Ged_Traynor · Accepted solution]

@RoarkyGer enable this option in preferences and restart Photoshop

[Andrew28560423gnts]

Awesome. Fix worked. 

At first I thought I was having a seizure.

[DANIELA GIANNOCCARO]

thanks thanks thanks:-)

[RoarkyGer]

Thanx, that did it. Made my day!

[Dirtnapper]

Had the same issue, this fix worked.  Thanks.

[josh2057640]

Same here Fix worked

[Debra Lloyd]

Thanks for the fix; it worked!

Work environment:

Windows 11

PS 2023

JPG image file flashing would not open.

[Svanur Sigurbjornsson]

Thanks, this fixed this problem, but I think it is something that has to be addressed with an upgrade since not all users are going to find this solution - and should not have to. This is a first time that a file won't open in PS in over 20 years that I have had this nice program. Hopefully this will not repeat itself. 

[Nancy OShea]

@Svanur Sigurbjornsson,

Upgrades are always a mixed bag of tricks.  It comes under the heading of unknown surprises. Everyone's system is different.  Adobe can't predict what will & won't work for everyone. 😉

There's no hard & fast rule that says you must update every time a new version's released.  If you're receiving automatic updates, you can turn that off from Preferences in Creative Cloud Desktop App. 

[AnnCha11]

So glad I saw this thread. Thanks for solving that. I was beginning to panic.....

[jeffb67365624]

This is an awful bug and ive spent a LOT of time to find this solution This should have been fixed via a upgrade ASAP

[Svanur Sigurbjornsson]

Thanks Nancy. 

I don't have onle some rudimentary knowledge of software building so it was just a suggestion - a wild guess. I felt that this happened after an upgrade and was perhaps a mistake by Adobe since upgrades should hardly prevent userst from opening files. Of course I don't need to upgrade but it is essentially the reason I subscribe to Adobe Creative Suite, so it woult beat that purpose if I suddenly decided not to and still pay the price for it. Sorry, but I find this "solution" an antithesis. 

[Nancy OShea]

Of course I don't need to upgrade but it is essentially the reason I subscribe to Adobe Creative Suite, so it woult beat that purpose if I suddenly decided not to and still pay the price for it. Sorry, but I find this "solution" an antithesis. 

By @Svanur Sigurbjornsson

===========

Suit yourself. 

I don't have problems because I upgrade when I decide to, not when some artificial intelligence forces me to. That's the difference between product users.  Some people lead, others follow.   Do whatever works best for you.