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Files won't open in new Version, flickering images, then black, HELP!

Explorer ,
Mar 23, 2023 Mar 23, 2023

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With the recent update 24.3.0, I can't open any files in Photoshop anymore. When trying to open a file, the image window opens, flickers extremely fast from black to white and then stays black. No image to be seen. I can't work anymore, help!

 

Windows 10 Home

Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz

64-Bit-Betriebssystem, x64-basierter Prozessor

NVIDIA GeForce GTX 750 Ti

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correct answers 1 Correct answer

Community Expert , Mar 23, 2023 Mar 23, 2023

@RoarkyGer enable this option in preferences and restart Photoshop

2023-03-22 14_19_38-Adobe Photoshop 2023.png

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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@RoarkyGer enable this option in preferences and restart Photoshop

2023-03-22 14_19_38-Adobe Photoshop 2023.png

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New Here ,
Mar 24, 2023 Mar 24, 2023

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Awesome. Fix worked. 

At first I thought I was having a seizure.

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New Here ,
May 08, 2023 May 08, 2023

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LATEST

thanks thanks thanks:-)

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Explorer ,
Mar 23, 2023 Mar 23, 2023

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Thanx, that did it. Made my day!

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Contributor ,
Mar 23, 2023 Mar 23, 2023

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Had the same issue, this fix worked.  Thanks.

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New Here ,
Mar 23, 2023 Mar 23, 2023

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Same here Fix worked

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New Here ,
Apr 13, 2023 Apr 13, 2023

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Thanks for the fix; it worked!

Work environment:

Windows 11

PS 2023

JPG image file flashing would not open.

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Community Beginner ,
Apr 17, 2023 Apr 17, 2023

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Thanks, this fixed this problem, but I think it is something that has to be addressed with an upgrade since not all users are going to find this solution - and should not have to. This is a first time that a file won't open in PS in over 20 years that I have had this nice program. Hopefully this will not repeat itself. 

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Community Expert ,
Apr 17, 2023 Apr 17, 2023

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@Svanur Sigurbjornsson,

Upgrades are always a mixed bag of tricks.  It comes under the heading of unknown surprises. Everyone's system is different.  Adobe can't predict what will & won't work for everyone. 😉

 

There's no hard & fast rule that says you must update every time a new version's released.  If you're receiving automatic updates, you can turn that off from Preferences in Creative Cloud Desktop App. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
May 01, 2023 May 01, 2023

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So glad I saw this thread. Thanks for solving that. I was beginning to panic.....

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New Here ,
May 02, 2023 May 02, 2023

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This is an awful bug and ive spent a LOT of time to find this solution This should have been fixed via a upgrade ASAP

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Community Beginner ,
May 02, 2023 May 02, 2023

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Thanks Nancy. 

I don't have onle some rudimentary knowledge of software building so it was just a suggestion - a wild guess. I felt that this happened after an upgrade and was perhaps a mistake by Adobe since upgrades should hardly prevent userst from opening files. Of course I don't need to upgrade but it is essentially the reason I subscribe to Adobe Creative Suite, so it woult beat that purpose if I suddenly decided not to and still pay the price for it. Sorry, but I find this "solution" an antithesis. 

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Community Expert ,
May 02, 2023 May 02, 2023

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quote Of course I don't need to upgrade but it is essentially the reason I subscribe to Adobe Creative Suite, so it woult beat that purpose if I suddenly decided not to and still pay the price for it. Sorry, but I find this "solution" an antithesis. 

By @Svanur Sigurbjornsson

===========

Suit yourself. 

 

I don't have problems because I upgrade when I decide to, not when some artificial intelligence forces me to. That's the difference between product users.  Some people lead, others follow.   Do whatever works best for you.  

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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