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Filter gallery window completely black [PS 2019 without subscription]

New Here ,
Oct 24, 2021 Oct 24, 2021

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I have been using Macs for design since 1985, I have bought countless design apps on DVD over the years but refuse to pay a monthly instalment from the cloud. Any body got an idea how to fix the filter gallery problem without paying?

I updated to Big Sur with my 2019 version of P/shop....problem! Must be some way of loading filters into my otherwise perfect Photoshop. HELP!!

 

[Branched to new thread by moderator. Title edited for clarity.]

 

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correct answers 1 Correct answer

Adobe Community Professional , Oct 24, 2021 Oct 24, 2021
@Davianni wrote: I ... refuse to pay a monthly instalment from the cloud. Any body got an idea how to fix the filter gallery problem without paying? I updated to Big Sur with my 2019 version of P/shop....problem!
Photoshop CC 2019 is subscription only. Since you are not paying for it, then you have a pirated version and we can't assist on this forum. Pirated versions often do not function correctly and frequently contain malware.  https://www.adobe.com/trust/fraud-prevention.html https://helpx.adobe.com/genuine/faq.html...

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Adobe Community Professional ,
Oct 24, 2021 Oct 24, 2021

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@Davianni wrote:

I ... refuse to pay a monthly instalment from the cloud. Any body got an idea how to fix the filter gallery problem without paying? I updated to Big Sur with my 2019 version of P/shop....problem!


 

 

Photoshop CC 2019 is subscription only. Since you are not paying for it, then you have a pirated version and we can't assist on this forum. Pirated versions often do not function correctly and frequently contain malware. 

 

https://www.adobe.com/trust/fraud-prevention.html

 

https://helpx.adobe.com/genuine/faq.html

 

E70408F2-DA7D-43AE-A0B2-036B4B9882A0.jpeg

 

We cannot assist you further.

 

Jane

 

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New Here ,
Oct 25, 2021 Oct 25, 2021

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I understand but considering I have, over the years as a freelancer, purchased newer versions and updates of various Apps. at great expense and I'd have expected Adobe helped out with some sort of compensation after all these years! And, may I add, we couldn't download fonts from the internet...we had to buy them! I fully understand your position.

Thanks.

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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The Photography plan is an annual plan, payable monthly at just $9.99 per month. That's cheaper than the damage malware might do to your computer from pirated software. Adobe Fonts are only available as long as you have an active subscription.

 

See the plans here:

https://www.adobe.com/creativecloud/plans.html

 

~ Jane

 

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