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Firefly failing to allow image upload

New Here ,
Nov 16, 2025 Nov 16, 2025

Hello,

 

I'm having an issue uploading reference images to Firefly. The image is a design for a T-shirt which I have made and therefore own the copyright for outright. I was able to upload the same image 2 days ago and successfully generate output from Firefly anf Nano Banana from within Firefly. I have tried different image formats - png and jpg. I even have tried uploading other non-specific original images and these have also failed. However when I tried uploading an previously generated image it uploaded successfully. This is very frustrating as was able to work with the T-shirt designs as reference previously and now can not complete my work. PLEASE HELP.

 

Attached are the T-shirt design which worked previously and a test ref image which also failed to upload

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Adobe
Community Expert ,
Dec 12, 2025 Dec 12, 2025

@contabrand sorry, i don't know what I am looking at in the first two images, as you have an orange stroke on top of a white stroke. Who created what here? What exactly are you trying to do anyways?

In Illustrator, there is a function called Mockup (Beta) where you can take your design and automatically apply it to a photorealistic scene like a t-shirt or bag. 

creativeexplorer_0-1765578270183.png

 

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Adobe Employee ,
Dec 12, 2025 Dec 12, 2025

Hey @creative explorer!

Just checking in to see if you're in the right community. Are you running into this issue in Photoshop or on the Firefly website?


^CM

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Community Expert ,
Dec 12, 2025 Dec 12, 2025

@CMass am trying to answer the question from @contabrand ...

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Adobe Employee ,
Dec 12, 2025 Dec 12, 2025
LATEST

Hey! Sorry I tagged the wrong person. :<  
^CM

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