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Fixed: Brushes missing on iPad

Community Beginner ,
Nov 17, 2020 Nov 17, 2020

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I opened Photoshop on-my iPad Pro today and when I tried to change my brush or eraser shape it said that there were no brushes available other than the ones I had selected. This is really weird because I hadnot uploadedany brushesto Photoshop, so it should let me use the preset default brushes but it wouldn't show them for some reason. I have attached some screenshots so that you can see what I'm talking about. This has never happened to me before and it seemed like it just came out of the blue as I haven't changed any settings recently.

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correct answers 2 Correct answers

Adobe Employee , Nov 18, 2020 Nov 18, 2020

Hi Krystallelex and others who aren't seeing any brushes, 

 

Sorry about the scare with this behavior. It seems that an uninstall and reinstall will return the default brushes.

For help with this, see Known Issues.

 

Regards,

Pete

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Adobe Employee , Dec 08, 2020 Dec 08, 2020

Hi all,

 

We're happy to announce the release of Photoshop on the iPad 2.0.2 which includes the fix for this issue.

 

To see what all fixed in the release refer to https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-ipad-fixed-issues

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

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Guest
Nov 19, 2020 Nov 19, 2020

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Moving to the Photoshop for Mobile forum from Photoshop

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Adobe Employee ,
Nov 19, 2020 Nov 19, 2020

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Sorry for the confusion sojeong. Are you part of any Adobe prerelease? Ps for iPad or Photoshop desktop? Have you used brushes in your Libraries?

 

Regards,

PG

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New Here ,
Nov 20, 2020 Nov 20, 2020

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1. I have an account given in my college. 
2. It's photoshop on ipad.

3. There have been some basic brushes such as animator pencil etc. I'm sorry that I don't clearly understand what 'library' means.

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New Here ,
Nov 21, 2020 Nov 21, 2020

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Many thanks!

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Community Beginner ,
Nov 21, 2020 Nov 21, 2020

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i had exactly the same error in the last day.  glad i'm not alone! same fix for me... delete and re-install app. thx!!

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Nov 24, 2020 Nov 24, 2020

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When i first got my ipad and installed photoshop, it was fine - plenty of brushes available. Now for days, when I press brushes, only one is available, and it reads "No brushes available. brush sync may be in progress." Any clue for a solution?

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Adobe Employee ,
Nov 25, 2020 Nov 25, 2020

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Hi there,

 

Sorry about brushes missing from Photoshop on the iPad -- Uninstall and reinstall should resolve it. More info on this here: https://helpx.adobe.com/photoshop/kb/known-issues.html#ps-ipad

 

Regards,

Pete

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New Here ,
Nov 30, 2020 Nov 30, 2020

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Unable to get brush sync option in preference of my Photoshop for iPad Pro version 2.0.1 20201111.203.

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Guest
Nov 30, 2020 Nov 30, 2020

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Moving to the Photoshop for Mobile forum from Photoshop

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Community Expert ,
Nov 30, 2020 Nov 30, 2020

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Brush syncing isn't available yet for the iPad. Its definitely in the works though

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New Here ,
Nov 26, 2020 Nov 26, 2020

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I use photoshop on an iPad. Suddenly the brush options have vanished. There's a note: "brush synchronisation probably has started" - I use the german version therefore I don't know the exact english expression. In german: pinsel nicht verfügbar - pinselsynchronisation möglicherweise gestartet. 
Can anyone help?

 

 

{Thread title edited by moderator}

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Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Please try re-installing Photoshop on your iPad to check if that helps.

You can check: https://helpx.adobe.com/photoshop/kb/known-issues.html#ps-ipad

 

Regards,

Nikunj

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New Here ,
Nov 26, 2020 Nov 26, 2020

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My iPad ps no brushes available, did anybody have a same problem like me? How can i restore brush fonction ? Thanks.

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Community Expert ,
Nov 26, 2020 Nov 26, 2020

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Ths Forum is dedicated to Photoshop proper, please post on the appropriate Forum: 

https://community.adobe.com/t5/photoshop-for-mobile/bd-p/Photoshop-for-Mobile?page=1&sort=latest_rep...

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Guest
Nov 26, 2020 Nov 26, 2020

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I'll move the thread to the correct forum

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Adobe Employee ,
Dec 08, 2020 Dec 08, 2020

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Hi all,

 

We're happy to announce the release of Photoshop on the iPad 2.0.2 which includes the fix for this issue.

 

To see what all fixed in the release refer to https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-ipad-fixed-issues

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

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Community Expert ,
Dec 14, 2020 Dec 14, 2020

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Glad to see this

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