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Fixed Could not complete request because of a program error while performing tasks in Photoshop 22.3

New Here ,
Mar 16, 2021 Mar 16, 2021

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When using photoshop v22.3 I get a message "could not complete request because of a program error" whenever I try to use levels (ctrl l) or curves (ctrl m). I do not get this error when I use photoshop v21.2.6. What can I do?

 

Moved from Using the Community (which is about the forums) to the correct forum... Mod
To find a forum for your program please start at https://community.adobe.com/

 

 

{Moderator note: Edited the thread title, PS-63302}

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correct answers 1 Correct answer

Adobe Employee , May 24, 2021 May 24, 2021

Hi all,

 

Could you please update Photoshop 22.4.1 version via Adobe Creative Cloud Desktop and it should resolve this issue for you.

 

Here's how you can update to the latest Photoshop version: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

Let us know your feedback.

 

Thanks,

Mohit

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Community Expert ,
May 25, 2021 May 25, 2021

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Hi prodtagus,
have you tried to follow this guide? Program error when opening or saving files

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Community Beginner ,
May 25, 2021 May 25, 2021

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Olá, Consegui resolver o problema, mas tive que desabilitar o uso do processador grafico.

Muito obrigado! 

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New Here ,
May 28, 2021 May 28, 2021

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Desde que atualizei a versão do photoshop para a 22.4.1, esse erro começou. Ele surge logo ao inciar o photohop e não permite que eu faça nada.

 

O Photoshop só funciona se eu desabilitar o "Use Graphics Processor". Porém toda vez que eu inicio o Photoshop esse erro acontece. 

E isso não me parece correto, toda hora eu ter que desabilitar o processador grafico. 

 

Até 1 mês atrás,  o photoshop funcionava perfeitamente, agora ele fica essa coisa chata. 

 

Meu pc:

- windows 10 Versão 20H2

- placa de video NVIDIA geforce GTX 1060

- Intel Core i7-7700HQ CPU @ 2.80GHz 2.81GHz

- RAM 16gb

 

 

Alguém poderia me ajudar?

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