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I am pumped for the style transfer feature in photoshop 2021, but it is the only neural filter that wont work. The download button is unclickable and greyed out and it says the filter is not available.
{Moderator Note: Edited thread title, LFP-1846, PS-57169}
When I restarted for a third time, it worked.
Hi all,
We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.
This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: Fixed issues in Photoshop
To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop.
For help with updating, see Update Creative Cloud apps.
Let us know how it goes.
Thanks,
Mohit
Finally I could install these filters... First I had to set the temporary path (TEMP and TMP) to c:\windows\temp. Second I had to run PS as administrator. Then the download worked.
Then I started PS without admin-rights and the filters were not installed... So I had to change the rights for all of the directories in folder c:\users\....\Appdata\Roaming\Adobe\UXP\PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\ that I am authorised to access it.
Afterwords the filters worked!! *halleluja*
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Thank you for this - I reset my Environment Variables from my E: drive back to my C: drive, then set PS scratch disk to my C: drive and I was able to download the filters I wanted.
Thereafter I changed my Environment Variables and the PS scratch disk back to my E: The filters I downloaded still work.
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works for me thanks
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Just an update in case it helps anyone in the same situation: I am having the same issue ("Ths filter is not available" with a grayed out Download button) and have tried all the fixes mentioned in this thread with no success. I just got off the phone with Adobe Enterprise Support, and they say that this is a know issue with Shared Device licenses and they are working on a solution.
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Then why do I have the issue on my device, I do not have a shared license, and none of the fixes work for me either?
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It looks that I found out the solution. To download the neural filters, you have to do it with admin priviliges. So just run Photoshop as Administrator, as the default startup looks like does not open the program in administrative context.
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I login to my MacBook as an admin with admin priveleges. Filters still do not work.
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It's not about the way you login. I've always logged in as admin on my computer, as I'm the only user. It's just that additional security layer, which you have to overpass in order to give full privileges to an app, to run what "they" want in order to accomplish the download. I hope Adobe will change that somewhen?! Until then, you'll have to run PS as admin explicitly.
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That is how I am logged onto my computer. I'm the only user, and it is an admin user. You can't run apps as admin on a Mac like you do on Windows.
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OK. So it's not a Mac solution then, isn't it? It was the game changer on my late Windows 10 20H2
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None of the solutions mentioned here worked for me. Someone here answered Adobe support is aware of the problem but it hasn't been fixed yet. So why has this problem been marked as 'solved'?
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The user who raised the question, was able to resolve it by restarting and therefore marked his/her question as resolved. That is the way the forum works.
Dave
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Hi all,
We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.
This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: Fixed issues in Photoshop
To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop.
For help with updating, see Update Creative Cloud apps.
Let us know how it goes.
Thanks,
Mohit
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Hi,
I have a windwos 10 ltsc and i checked all update. This morning, ı removed creative cloud and all data/plugin etc. and re-installed all programs. But ı didnt solve.
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Not True! I am on 22.3.0 and they are STILL NOT WORKING.
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Photoshop updates at least through 23.2 do not solve this problem. Users with administrator privs must still run Photoshop as administrator and use neural filters for a session in order for certain neural filters to function. The filters do seem to function as expected in non-administrator mode after that, although I haven't received any updates since doing this so that could change.
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Thanks for the update. The problem hasn't been solved but changed.
You can see here what happens when I click on "download"
xpnOkre
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Extra info.
I updated to the latest version.
I tried the trick with the PluginData directory.
I tried running as Admin.
I tried 'turning it off and on again'.
I tried setting Temp to C and Scratch disk too.
Also: I'm not albe to install Marketplace plugins either. Maybe these two are connected?
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There is some hardcoded junk that needs to be rectified the latest update doesn't fix anything it just adds more buggy weirdness to the neural filters download process by creating a reverse progress of the download ?! I have one of filters reach %80 only to drop to zero. Small neural filter don't even start downloading.
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I just applied the update to Photoshop 22 on on a Mac Pro 5,1 running OS X Mojave (10.14.6) and, after an initial effort to download, the progress rings run in reverse until they count back down to zero.
I have been using computers for forty years and have never seen anything like that. It's like seeing an odometer run backward. I would have thought it impossible, unless intentionally programmed.
In the interests of full disclosure, my home directory is not on Macintosh HD, where the application is, but on a separate spinning hard drive.
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I did a clean install of Big Sur and moved my home from another disk to MacOS - might be a coincidence but now it works...
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Even after the update Photoshop always crashes when I try to use the neural style filter. It is available, but once I swithc the button Photoshop crashes. See the photos below. Any suggestions?