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Fixed: Unable to export Save for Web in Photoshop 22.3 Windows 10

Community Beginner ,
Mar 10, 2021 Mar 10, 2021

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After update to Photoshop 22.3.0 today export to Save for Web (Legacy) stopped working. Opens up a error message: The operation could not be completed.

Quick export is working ok. 

Legacy Save for Web error.jpg

{Moderator note: Edited the thread title, PS-60637}

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correct answers 1 Correct answer

Apr 13, 2021 Apr 13, 2021

Hi there,

 

This issue should be fixed in the Photoshop 22.3.1 update that went live today. This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

 

To update Photoshop to 22.3.1, click "Update" in the Creative Cloud desktop app next to Photoshop. See: More detailed instructions for updating

 

Let us know how it goes.

Thanks,

Akash

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Adobe Employee ,
Oct 08, 2021 Oct 08, 2021

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New Here ,
Nov 25, 2021 Nov 25, 2021

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Same, I did a gif last week, November 2021, which worked fine. I had to make changes today, exported fine, but even as a Gif it does not animate anymore. Photoshop is up to date.

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New Here ,
Dec 05, 2021 Dec 05, 2021

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Still getting same error for me too

 

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Community Beginner ,
Jan 04, 2022 Jan 04, 2022

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same issue, i have 23.0.0 installed on Windows 10 PC. i noticed in the About Photoshop pop up where i got the version number from that they haven't updated the copyright date to be 2022 - so, maybe someone's asleep at the wheel or...?

 

i'm going to try the quick export option shortly. but i know my files are not big. i went through and shrank them all with no trouble today when i first opened ps. then when i went to save them after some editing, they were 'meh, today's not the day...' so it failed me yesterday, worked first thing today, then mid session stopped working. *shrugs*

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New Here ,
Jan 13, 2022 Jan 13, 2022

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Today Photoshop CC was updated to 23.1.0. And now "save for web" no longer works.

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Community Beginner ,
Jan 13, 2022 Jan 13, 2022

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Check out Export, see if the Save for Web(Legacy) option is in there. I haven't had Save for Web for awhile. And there's that Export>Quick Export option too.

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New Here ,
Jan 13, 2022 Jan 13, 2022

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thanks for the tip, i hadn't seen it.

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New Here ,
Dec 19, 2022 Dec 19, 2022

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It looks like Adobe still hasn't fixed this bug in 24.0.1 (2022), but instead has decided to inactivate the ability to 'Save for Web (Legacy)'. This is really not good at all because how do I export slices now?? 

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