Focus Area did not function

Report · Oct 19, 2017

Hello everyone,

I hope you can help me here I have Adobe Photoshop CC and I got some problem with The tool Focus Area. I've tried many different ways to function this tool but It didn't work. I looked here and there and still the problem appear. If you can help me I'll appreciate that.

Report · Oct 19, 2017

All views seem to work on my machine. Can you post your Photoshop menu Help>System Info?

JJMack

Report · Oct 19, 2017

Thank you for your quick answer.

This the Info;

Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933 x64

Number of Launches: 1

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.15063.296

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 2808 MHz

Built-in memory: 16236 MB

Free memory: 2 MB

Memory available to Photoshop: 14362 MB

Memory used by Photoshop: 70 %

Surface Dial: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=3

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="Intel(R) HD Graphics 630"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="21.20.16.4542"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics 630"

glgpu[0].GLRendererID=22811

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="igdumdim64,igd10iumd64,igd10iumd64,igd12umd64,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32"

glgpu[0].GLDriverDate="20161024000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 21.20.16.4542"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="2.1 "

clgpu[0].CLDeviceVersion="2.1 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=6486

clgpu[0].CLName="Intel(R) HD Graphics 630"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="21.20.16.4542"

clgpu[0].CLBandwidth=2.35204e+10

clgpu[0].CLCompute=183.305

clgpu[1].CLPlatformVersion="1.2"

clgpu[1].CLDeviceVersion="1.2 CUDA"

clgpu[1].IsIntegratedCLGPU=0

clgpu[1].CLMemoryMB=4096

clgpu[1].CLName="GeForce GTX 1050"

clgpu[1].CLVendor="NVIDIA Corporation"

clgpu[1].CLVendorID=4318

clgpu[1].CLDriverVersion="382.33"

clgpu[1].CLBandwidth=9.56625e+10

clgpu[1].CLCompute=712.819

clgpu[2].CLPlatformVersion="2.1 "

clgpu[2].CLDeviceVersion="2.1 "

clgpu[2].IsIntegratedCLGPU=1

clgpu[2].CLMemoryMB=6486

clgpu[2].CLName="Intel(R) HD Graphics 630"

clgpu[2].CLVendor="Intel(R) Corporation"

clgpu[2].CLVendorID=32902

clgpu[2].CLDriverVersion="21.20.16.4542"

License Type: Subscription

Serial number: 90970121403105412820

GUIDBucket:

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

Temporary file path: C:\Users\Ahmed\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 464.2G, 331.6G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2017/09/19-18:51:44 79.586793 79.586793

AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146

AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0

AdobeOwl.dll Adobe Owl 5.2.11

AdobePDFL.dll PDFL 2017/09/01-01:08:01 79.239219 79.239219

AdobePIP.dll Adobe Product Improvement Program 7.4.1.60.45263

AdobeSVGAGM.dll AdobeSVGAGM 79.586793 79.586793

AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924 79.160924

AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924 79.160924

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2017/09/19-18:51:44 79.586793 79.586793

ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6

AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279

amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8) 1.000000

ARE.dll ARE 2017/09/19-18:51:44 79.586793 79.586793

AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390

AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390

Bib.dll BIB 2017/09/19-18:51:44 79.586793 79.586793

BIBUtils.dll BIBUtils 2017/09/19-18:51:44 79.586793 79.586793

boost_date_time.dll photoshopdva 11.1.0

boost_filesystem.dll photoshopdva 11.1.0

boost_signals.dll photoshopdva 11.1.0

boost_system.dll photoshopdva 11.1.0

boost_threads.dll photoshopdva 11.1.0

cg.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1

CoolType.dll CoolType 2017/09/19-18:51:44 79.586793 79.586793

CRClient.dll Adobe Crash Reporter Client DLL 1.6.1.0

dnssd.dll Bonjour 3,0,0,2

dvaaudiodevice.dll photoshopdva 11.1.0

dvacore.dll photoshopdva 11.1.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 11.1.0

dvamediatypes.dll photoshopdva 11.1.0

dvametadata.dll photoshopdva 11.1.0

dvametadataapi.dll photoshopdva 11.1.0

dvametadataui.dll photoshopdva 11.1.0

dvaplayer.dll photoshopdva 11.1.0

dvatransport.dll photoshopdva 11.1.0

dvaui.dll photoshopdva 11.1.0

dvaunittesting.dll photoshopdva 11.1.0

dynamiclink.dll photoshopdva 11.1.0

ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1133690 81.1133690

icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

igestep30.dll IGES Reader 9.3.0.113

imslib.dll IMSLib DLL 10.0.0.22

JP2KLib.dll JP2KLib 2017/08/23-01:11:25 79.267771 79.267771

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

LogSession.dll LogSession 7.4.1.60.45263

mediacoreif.dll photoshopdva 11.1.0

MPS.dll MPS 2017/09/01-01:08:01 79.586120 79.586120

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2018 19.0

Plugin.dll Adobe Photoshop CC 2018 19.0

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 8.0.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 8.0.0.55

PSArt.dll Adobe Photoshop CC 2018 19.0

PSCloud.dll 1.0.0.1

PSViews.dll Adobe Photoshop CC 2018 19.0

SCCore.dll ScCore 2017/08/31-12:13:14 81.1133690 81.1133690

SVGRE.dll SVGRE 79.586793 79.586793

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0

tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017, 0, 2017, 0118

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1

VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WRServices.dll WRServices Thu Jan 07 2016 04:50:10 Build 0.21960 0.21960

wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Accented Edges 19.0 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

Average 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Average.8bf”

Bas Relief 19.0 - from the file “Filter Gallery.8bf”

BMP 19.0 - from the file “Standard MultiPlugin.8bf”

Camera Raw 10.0 - from the file “Camera Raw.8bi”

Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”

Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

Charcoal 19.0 - from the file “Filter Gallery.8bf”

Chrome 19.0 - from the file “Filter Gallery.8bf”

Cineon 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Cineon.8bi”

Clouds 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Clouds.8bf”

Collada 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

Craquelure 19.0 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

Crosshatch 19.0 - from the file “Filter Gallery.8bf”

Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

Cutout 19.0 - from the file “Filter Gallery.8bf”

Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

Dicom 19.0 - from the file “Dicom.8bi”

Difference Clouds 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Clouds.8bf”

Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

Displace 19.0 - from the file “Standard MultiPlugin.8bf”

Dry Brush 19.0 - from the file “Filter Gallery.8bf”

Eazel Acquire 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “EazelAcquire.8ba”

Entropy 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

Export Color Lookup Tables 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Export3DLUT.8be”

Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “FastCore.8bx”

Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

Film Grain 19.0 - from the file “Filter Gallery.8bf”

Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

Flash 3D 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Fresco 19.0 - from the file “Filter Gallery.8bf”

Glass 19.0 - from the file “Filter Gallery.8bf”

Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

Google Earth 4 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Grain 19.0 - from the file “Filter Gallery.8bf”

Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “HalideBottlenecks.8bx”

HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

IGES 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

JPEG 2000 19.0 - from the file “JPEG2000.8bi”

Kurtosis 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

Lens Blur 19.0 - from the file “Lens Blur.8bf”

Lens Correction 19.0 - from the file “Lens Correction.8bf”

Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

Liquify 19.0 - from the file “Liquify.8bf”

Matlab Operation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “ChannelPort.8bf”

Maximum 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

Mean 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

Measurement Core 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MeasurementCore.8me”

Median 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

Minimum 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

MMXCore Routines 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MMXCore.8bx”

Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

Multiprocessor Support 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MultiProcessor Support.8bx”

Neon Glow 19.0 - from the file “Filter Gallery.8bf”

Note Paper 19.0 - from the file “Filter Gallery.8bf”

NTSC Colors 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “NTSC Colors.8bf”

Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

Palette Knife 19.0 - from the file “Filter Gallery.8bf”

Patchwork 19.0 - from the file “Filter Gallery.8bf”

Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

PCX 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “PCX.8bi”

Photocopy 19.0 - from the file “Filter Gallery.8bf”

Photoshop 3D Engine 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Photoshop3DEngine.8bi”

Photoshop Touch 19.0 - from the file “PSDX.8bi”

Picture Package Filter 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “ChannelPort.8bf”

Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

Pixar 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Pixar.8bi”

Plaster 19.0 - from the file “Filter Gallery.8bf”

Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

PLY 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “PBM.8bi”

Poster Edges 19.0 - from the file “Filter Gallery.8bf”

PRC 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

Radiance 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Radiance.8bi”

Range 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

Render Color Lookup Grid 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Export3DLUT.8be”

Reticulation 19.0 - from the file “Filter Gallery.8bf”

Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

Save for Web 19.0 - from the file “Save for Web.8be”

ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

Shear 19.0 - from the file “Standard MultiPlugin.8bf”

Skewness 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

Solarize 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Solarize.8bf”

Spaces 19.0 - from the file “Spaces.8li”

Spatter 19.0 - from the file “Filter Gallery.8bf”

Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

Sponge 19.0 - from the file “Filter Gallery.8bf”

Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

Stained Glass 19.0 - from the file “Filter Gallery.8bf”

Stamp 19.0 - from the file “Filter Gallery.8bf”

Standard Deviation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

STL 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Sumi-e 19.0 - from the file “Filter Gallery.8bf”

Summation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

Targa 19.0 - from the file “Standard MultiPlugin.8bf”

Texturizer 19.0 - from the file “Filter Gallery.8bf”

Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

Torn Edges 19.0 - from the file “Filter Gallery.8bf”

Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

U3D 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Underpainting 19.0 - from the file “Filter Gallery.8bf”

Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

Variance 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

Virtual Reality Modeling Language | VRML 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

Water Paper 19.0 - from the file “Filter Gallery.8bf”

Watercolor 19.0 - from the file “Filter Gallery.8bf”

Wave 19.0 - from the file “Standard MultiPlugin.8bf”

Wavefront|OBJ 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

WIA Support 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “WIASupport.8li”

Wind 19.0 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “WBMP.8bi”

ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.Butler.backend 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

com.adobe.inapp.purchase 2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”

New Document 2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

Libraries 2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”

Start 2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

Export As 3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

Report · Oct 19, 2017

Hi

It looks like you have multiple GPUs installed which is known to cause issues in Photoshop. See section 7 in this link on how to use just one GPU:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Dave

Report · Oct 19, 2017

Thank you so much for your respond, you helped me a lot. I do not have multiple GPUs but from the link that you sent I could find the problem which is the GPU; (like what Adam Jerugim said) I`ve tried all the steps but I didn`t solve the problem. The last think I can do (Referring to the link that you sent) 10) If none of the troubleshooting steps above solve the issue, your last option is to purchase a compatible graphics card, or completely disable the graphics processor.

But I did thing that solve the problem temporary; from this point in the link: Unsure if your graphics processor or driver is the cause? See Disable the graphics processor to quickly narrow down the issue for more information.
- Deselect Use Graphics Processor from Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (Mac OS). And after I finished using Focus Area tool, I reselect Use Graphics Processor again.

Thank you for your help

Report · Oct 20, 2017

Hi

Although you say you do not have multiple GPUs, the system info shows that Photoshop is seeing both Nvidia and Intel GPUs. It could be that one is built into your motherboard as integrated graphics. I would look again at section 7 before changing cards.

Dave

Report · Oct 22, 2017

Thank you so much. Like what you said, I have two GPUs and when I disable the other one which is the Intel, I found the problem solved but I got other function problems. So, I downgrade Nvidia and this also solved the problem as well.

Report · Oct 19, 2017

There's a known issue with the latest nVidia drivers which could cause Focus Area to fail. Either use the integrated Intel GPU, or roll back to an older driver. We're planning on addressing this issue with an update asap. Thanks.

Report · Oct 19, 2017

Thank you fro your help. I hope so for solving the issue. So, when it solve, how do I know?

Report · Oct 20, 2017

I will post here when a solution becomes available. In the meantime you can download an older version of the nVidia driver to workaround this issue.

Report · Oct 22, 2017

Thank you, I did this and the problem solved

Focus Area did not function

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