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Frames not lining up exactly with playhead in Timeline

Community Beginner ,
Jul 27, 2022 Jul 27, 2022

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Really bizarre issue! and very specific to animation...

 

I've started a new animation project in which I composit my frames in photoshop's timeline, I've done this loads of times before and never had issue. But for some reason this time when I cut my images down to 2 frames long, they are seemingly cut to ever so slightly longer, like a fraction of a frame longer than 2 frames, so after a few seconds my images are completely out of sync with the actual timeline and I'm getting frames either not showing up or playing for too long.

 

Here's a screenshot of what I mean, see how the start of the frame is nowhere near the playhead when by all means it should be right on it if the frames were actually exactly 2 frames long:

Screenshot 2022-07-27 at 14.10.27.png

 

For context I animate on my Ipad, then import all the images onto my computer and drop them into photoshop, set my timeline to 24fps and cut the images down to 2 frames each, then drag them into their tracks.

As I said I have been doing it like this until very recently but now this issue is occuring.

 

Can anyone tell me what's going on here?

 

Thanks,
Tom

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correct answers 1 Correct answer

Community Beginner , Aug 08, 2022 Aug 08, 2022
Apologies for the late response, I’ve been away on holiday. When I came back I ran all available updates and the issue seems to have fixed itself!

Thanks for the help,
Tom

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Adobe Employee ,
Jul 27, 2022 Jul 27, 2022

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Hi @tom_bates1 sorry to hear this.  Would it be possible for you to share a file that is showing this issue with the team to investigate?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Also, what version of iPad an iOS are you running on it for your workflow?

 

Thank you,

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Community Beginner ,
Jul 27, 2022 Jul 27, 2022

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CmdN: 1.8.4
CDP: 1.112.0 Discover Panel (Loaded) 1.6.0.28 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.37.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/" CCX Sharesheet UXP (Prepared) 19.1.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.sharesheet/" CC Libraries Panel (Prepared) 3.12.168.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.cclibrariespanel/" Photoshop UXP Export-As (Loaded) 5.5.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop In App Messaging (Loaded) 2.2.1.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.inAppMessaging/" Photoshop Personalization (Loaded) 2.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Plugins Panel (Prepared) 1.2.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/" Neural Filters (Registered) 1.6.5.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/stock-panel-licensing/index.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/manager.html” Installed TWAIN devices: NONE

 

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When I do the drawings on my Ipad it's just on Procreate and I export them as PNGs to my computor so I don't think that has any bearing on the issue, but the iPad is an iPad (6th generation) running iOS 15.3.1

My computor is running Big Sur 11.6.4

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hi @tom_bates1, would it be possible for you to share a file that you created with Procreate on your iPad BEFORE you import to Ps? You can attach here or send to: shubert@adobe.com

 

Thank you,

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Community Beginner ,
Aug 08, 2022 Aug 08, 2022

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Apologies for the late response, I’ve been away on holiday. When I came back I ran all available updates and the issue seems to have fixed itself!

Thanks for the help,
Tom

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