Free trial mistake

New Here ,
Jun 22, 2022 Jun 22, 2022

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I log into photoshop which is with my plan but it says i need free trial i do not understand?

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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I log into photoshop which is with my plan but it says i need free trial i do not understand?

By @Hunter249800192zug

 

 

See this Help page for when Photoshop reverts to trial. The first thing to try is to sign out, then sign in again making sure you use the Adobe ID and PW you used to purchase. Other steps are listed here:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Let us know what works for you.

 

Jane

 

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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That's what I was going to suggest, Jane-E. You beat me to it 😄 

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