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freeze PS last Update today

New Here ,
Aug 18, 2021 Aug 18, 2021

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If I want to send several images (.nef) from Lightroom to PS for stacking, PS crashes or freezes. after today's update. Can someone help me how I can proceed ??? Thank you, Udo

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Adobe Employee ,
Aug 27, 2021 Aug 27, 2021

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Hi there,

Sorry to hear about this. Could you please let us know the version of Photoshop and the operating system version you're working with?

Have you tried resetting the preferences of Photoshop and see if that helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,

Sahil

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Adobe Employee ,
Aug 28, 2021 Aug 28, 2021

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I'm not seeing any submitted crash reports from you in our system.

 

If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Community Professional ,
Aug 28, 2021 Aug 28, 2021

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Which Crash? Freeze? or Both? Define your OR. What hardware are you using  Mac, PC, errors etc.  You provided no real useful information about your environment.

 

Did you try from Bridge or Photoshop ?

Capture.jpg

JJMack

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