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Freezing after try 'double click' open.

New Here ,
Mar 29, 2018 Mar 29, 2018

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When I try to open the files with 'double click' functions, everything is going freeze.

I have to force quit with no responses. please, resolve this!

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Adobe
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Mar 29, 2018 Mar 29, 2018

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Hi

Can you please provide more info, OS and Photoshop version, system specs etc, the more info you supply the easier it is for us to help you.

What files are you trying to open, how are you trying to open them and with what application

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Advocate ,
Mar 29, 2018 Mar 29, 2018

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If you would please provide us with the information that Ged Traynor requested, we will better be able to help you out

Also, is it all files that you double click or just one in particular? Have you tried opening the file from within the program? So, File > Open. Does that work?

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New Here ,
Mar 29, 2018 Mar 29, 2018

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Thanks for the reply.

My system is here - Mac OS Sierra. and newest PsCC. with 15" Macbook Pro Retina. 16g Ram / Geforce Graphics.

First I'll make it clear. Double click and open files, has no problem. it works.

But the problem is next when I didn't open anything.

Again, 'Double Click - files select windows pop up - select nothing and close window - then, Freeze!'

of course, if I open any files, there is no problem. but this is quite annoying me.

Thank you for watching this.

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Advocate ,
Mar 30, 2018 Mar 30, 2018

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I'm trying to understand what you mean, but I have to admit that I'm a little confused.

So, double clicking to open a file is or is not working? Can you provide any screenshots to show us what you are doing?

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New Here ,
Aug 04, 2022 Aug 04, 2022

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Im with the same problem. Double click on Photoshop main app window to open files, it freezes.

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