Freezing of PS and Illustrator 2020

Community Beginner ,
Nov 12, 2019 Nov 12, 2019

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Adobe CC 2020 out of the gate is quite a dissappointment. Both Photoshop and Illustrator are insanely slow now, and both freeze at 50% save? Hoping a patch is the future?

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Crash or freeze, Performance

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Adobe Community Professional ,
Nov 12, 2019 Nov 12, 2019

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Have you checked todays updates?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Nov 12, 2019 Nov 12, 2019

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I am having the same problem.  I have check and installed updates.  As of this morning I am having the same problem of the photoshop freezing at 50% save.  I am having to shut down and my computer and start over.  

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New Here ,
Nov 12, 2019 Nov 12, 2019

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I updated to the latest version today and problems persist, i'm working on a document with 4 different artworks, didn't have issues before but since the recent update to 2020 it has been really frustrating to work on my projects because i'm now i'm wasting too much time getting all these "beach balls" and waiting on some simple operartions like selecting some tools or turning off layer visibility.  Please help!

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Adobe Community Professional ,
Nov 12, 2019 Nov 12, 2019

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What Mac OS are you running?

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Nov 12, 2019 Nov 12, 2019

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I'm on Mojave 10.14.6

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Community Beginner ,
Nov 12, 2019 Nov 12, 2019

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I am using macOS Catalina Version 10.15.1

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Community Beginner ,
Nov 12, 2019 Nov 12, 2019

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We are using PC systems. Win 7, 3400 8-core processor/32 GB RAM. Nvidia 1060 6 GB video.

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Community Beginner ,
Nov 12, 2019 Nov 12, 2019

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This is very frustrating. I am unable to complete work. 

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Adobe Community Professional ,
Nov 13, 2019 Nov 13, 2019

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Where are you trying to save? To the local HD or a network, external HD, etc.

Check permissions to make sure it has read write permissions and also that the account you are logged in on has Admin privileges.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Nov 13, 2019 Nov 13, 2019

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We are saving to a local network. However, older versions of PS and Illustrator are working fine. The problem appears to be with the latest update of CC.

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Adobe Community Professional ,
Nov 13, 2019 Nov 13, 2019

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Check the permissions on the network drive and make sure "everyone" is set to read write to the location.

 

Also this may help:

Photoshop and Networks/Removeable Media 

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Nov 26, 2019 Nov 26, 2019

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Appreciate that. It makes sense, but with the volume of work we do here, suddenly trying to work from a local drive is not something easily managed. I am sure we are not alone in that. One wonders why this is happening now, when it has worked fine since, oh about 2004!

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New Here ,
Nov 16, 2021 Nov 16, 2021

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Hi. Anyone found a solution for this?

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