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Frequent crashes, photoshoot, selection box appearing, then application freezing.

New Here ,
Mar 16, 2023 Mar 16, 2023

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The application crashes when I attempt to draw using Photoshop. I'm not sure what the cause is except that a selection box appears on screen before it locks up and shuts down by the task manager. It usually occurs during brushstrokes or undos

 

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iPadOS , macOS , Windows

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Adobe
Community Expert ,
Mar 17, 2023 Mar 17, 2023

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Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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