Generate Image Assets From Layers - Can't Resolve Error Message

[daniellem92080305]

Hey all! Setting up a new, 2025 Macbook Pro, M4 (running Sequoia 15.3.1). I selected 'Enable Generator' via PS settings > plugins, like normal..

But here's the problem:

• I'm getting the 'error message' I've read about on here: "There was a problem with Generator. If the problem persists, please see: https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launchin..."..

I use this feature a lot for quickly saving out jpegs and I can't get the error message to go away or the image assets generator to work. Is there a newer, similar feature everyone's using instead?

Here's everything I've tried:

• I've read threads on here, read the article linked in the error message - none of the solutions seem to work.
• Am running the most up to date version of PS, tried in PS Beta also.
• Have checked/unchecked 'enable generator', restarted photoshop, CC and my computer.
• Don't have any anti-virus software outside of whatever is built into Macbooks.
• No VPN
• Firewall was off but turned it on and tried adding Photoshop access to my firewall
• Gave PS 'Full Disk Access', and other similar OS changes (and then restarted computer).
  • I feel like it might be a local access issue? But can't seem to figure out what 2025 M4 Macbook Pro settings need to be changed.

Have read about opening in Rosetta but doesn't seem to make sense to revert back on a new computer/worried about performance? Thanks in advance for any thoughts!

[LAMY2017]

No solution, but may shake out the problem. I searched Ps 2025 Help for generator, selected the entry 'Error 'There is a problem with Generator' occurs when launching Photoshop.'

Quoting section,

"Review logs for errors
Photoshop keeps a log of Generator activities in a folder named "Adobe Photoshop [Version]" (that is, "Adobe Photoshop 2024") [2025?? Adobe didn't update this section to refer to current version] in the following location:
• Windows: C: \Users \username\AppData\Roaming\Adobe\Adobe Photoshop 2024\Logs\Generator
• macOS: /Users/[Your User Name]/Library/Logs/Adobe/Adobel Photoshop| 2024/Generator/ [2025?]
The logs might provide helpful information about which plug-ins are being loaded and which is causing an error.
Should you require more help, use the Log Collector Tool to gather the logs."

Create and send log files for Creative Cloud